An excerpt of a post published elsewhere. A link to the original is at the bottom of this excerpt.

data-centre-complexityHuman error is the biggest cause of failure in industry. Around 80% of major accidents – think Chernobyl, the Challenger space shuttle, and Concorde – have been caused by human error in one form or another. The data centre industry is no exception to this rule, with the Uptime Institute estimate suggesting that 70% of failures there were the result of human error. What does this mean for data centres? We caught up with Operational Intelligence’s David Cameron to find out more. He believes significant reduction in risk, and improved operational efficiency can only be achieved by engaging with the human element in data centres: the people that run them.

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